The Students’ Grievance Redressal Committee (SGRC) of St. Ann’s Senior Secondary School, Kokrajhar, functions as a pivotal institutional body committed to safeguarding student rights and ensuring procedural justice within the academic framework. Through its structured functioning, the SGRC reinforces the institution’s ethos of accountability, transparency, and responsiveness, thereby strengthening a student-centric governance model that provides a formalized, confidential, and equitable mechanism for addressing grievances. The school offers multiple channels, including written submissions and digital platforms to ensure easy and inclusive access to the grievance redressal mechanism within a defined timeframe that facilitates prompt action and minimize distress among students.
Vision
To strengthen institutional governance by embedding fairness, responsiveness, and ethical accountability in grievance redressal practices, ensuring a supportive academic environment conducive to student well-being and excellence.
Mission:
- To resolve grievances through fair inquiry, ethical deliberation, and timely intervention.
- To enhance student confidence in institutional processes and promote overall well-being.
- To promote an inclusive academic environment by fostering dialogue, mediation, and ethical decision-making in the resolution of student grievances.
Objectives:
- To provide a secure and unbiased platform for students to articulate grievances without fear of reprisal.
- To maintain strict confidentiality and uphold principles of natural justice throughout the redressal process.
- To provide guidance and counselling support to students, wherever required, as part of the grievance resolution process.
- To ensure equitable treatment of all students, irrespective of gender, socio-economic background, or academic program.
How can we help?
Students seeking assistance may reach out to the Student Grievance Redressal Committee through the following email. Requests for support and guidance can be formally submitted by writing to the provided email address.
studentgrievanceredressalsasss@gmail.com
DECLARATION:
